Hello Sir,
I am currently using Airtel Network and recently they offered for me Airtel to Airtel 10 paise and other networks 30 paise. On August 15 I have recharged for Rs. 50 and my plan changed without any prior information from Airtel and I have charged for 30 paise for all networks. I contacted customer service regarding the same and one of the Agent escalated to supervisor named Mr. Ganesh and not resolved my issue and provided Nodal office number and I spoke with one of the officer and never replied proper resolution and not taking care about the issue. And also they said you will get full talk time for Rs. 50 but still not yet received the same and the complaint number is CBNRA30817631256. I never received any prior notice regarding the plan changes. I kindly request you to contact the Airtel networks and resolve my problem to save my monies.
I hope you will do the best to get my same existing plan.
Thanking you,
Saravanan P
Cell number: 9952058204.
No. 2/5, Venkateshwara nagar II nd main road,
Velachery Bye Pass (100 feet) road,
Velachery
Chennai 42.
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