I bought the Airtel Prepaid Connection on Jan1 and submitted the documents required for address and identity proof. Now after 11 months have passed Airtel has withdrawn the services on my number and has pushed me unnecessaily into problem. Due to this i m unable to receive my important calls. On registering the complaint on phone (8th Dec-09) and at customer care centre (9th Dec-09) and depositing once again the documents, i was surprised when they conveyed that services will resume only after 5 days/15th Dec. This was very strange, even being the genuine consumer completing all the formalities required, the consumer is at the mercy of service provider. Will Airtel take the responsibility of losses i would incur due to their negligence of duty ("As they said documents were not found o.k during audit- so we withdrew services"-that too without even talking to me once). They misplaced my identity proofs/address proofs (as i have deposited the same docs which i deposited in Jan) and i am suffering due to them.
Location-Jaipu
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