Dear sir/madam,
My colleague Mr Roy, had procured a prepaid SIM card (9831223190) from Airtel in the year 2003 from Barrackpore, Kolkata. Suddenly they have deregistered his number on 16 Feb without any valid reason. repeated inquiries at customer care centres at Tollygunj, Kaligahat, and Parkstreet have yielded no fruitful explanation or reason and the centre employees say that the number has been deleted from the computer.
The validity of the SIM was till June (valid for lifetime) and regular recharge has been done till date. The balance was more than 200/- on date. Photogragh and proof of residence along with the KYC was also submitted last year and there wasn't any issue till now.
Refusal by the customer care to check out the problem is a rude shock to him. Deletion of the number being used since the last NINE years is a real problem to relatives and acquaintances who have this number and are unable to contact him. It is requested to look into his case.
Thanking you,
Ravikuma
0 comments