Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel sms pack - Non activation of the SM Pack | News #90286

Airtel sms pack
Non activation of the SM Pack

Mobile no: 7893421317. I have recharged my account with Rs. 49 (SMS Pack) with transaction ID: 1569730462 at 14:09 hours on 8th December but I was not given the benefit. This has happened previously several times and it keeps happening inpite of their state of art technology (Big Joke). When I call up the call centre, an agent my name Raju picks up and without any action transfers the call to his superior blindly. I was placed on hold for more than 30 minutes (and I was getting charged for the call) without any resolution and transfer. Finally I had to hang up in frustration. THIS IS THE PATHETIC CUSTOMER SERVICE I HAVE RECEIVED FROM AIRTEL ON NUMBER ON OCCASSIONS. REQUEST REFERENCE: CBNRA21208224205


Company: Airtel sms pack

Country: India   State: Andhra Pradesh   City: Hyderabad

Category: Telecommunications

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