Greetings,
I got a 3g USB data card and its connection on 15th May and I raised issue regarding signal strength on 17th May itself but till today issue is not yet resolved and I received may month bill.
I have sent several email to Nodal officer and Applette officer as well no improvement. One engineer from Airtel came to my home and tested the connection and found no signal, at home eventhough Airtel Tower is just 200Mtrs away.
Meanwhile I received few calls from Airtle to check the link but no improvement till today.26th June.
Complaints Detail:
3g SIM card # : 98402 66756
Number: AD-airtelMO
Content:
(1/2) Thank you for contacting airtel. The service request no. for your airtel
mobile is 43690237, registered on 17-MAY 11:05.(2/2) We will get back to you
by 21-MAY 15:30:00.To get status information on your service request, SMS
SR (sr number) to 121
Time: 5/17 11:59:52 AM
Not sure whom I need to escalate this issue since iam helpless.service provided by Airtle is very bad since no one is taking reponsibility to resolve this issue.
Please reach me at 97910 68389
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