Sub: Billing Complaint: Account No. 12363893:Telephone no 40042365
Dear sir
I would like to inform you that inspite of my making the payment by cheque within due date, you are billing Rs 50 in every Bill. Normally I drop my cheque in the Drop Box located near Swimming Pool at least 2/3 days before the due date, but because of delay in collection at your end, you bill me Rs.50 in every bill. I have many times objected /complaint against such billing, but without any result. You should be aware of the legal position that the date of tender of the cheque is legally construed as the date of payment. However I have always made the payment 2/3 days in advance.
The billing mistake is continuing from the Bill date dated 27/06 and to date the difference has mounted to Rs 474.13 (vide bill dated 27th May) which required to be reversed.
In any event, if you do not reverse the excess amount in the next Bill, I would instruct you to discontinue the service and would take up the matter with the appropriate Consumer Forum praying for reversal as well as compensation.
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