I just started with airtel prepaid service. I have been getting marketing call too much, to avoid it i called the customer service, these guys don't even take the call seriously, when i wanted to make a complaint against customer care guy there was no supervisor to take the call, my call was disconnected 4 times. There was no one to get back to me. There was even no direct option in the menu to speak to a customer care consultant. My opinion is that Airtel Customer service merely means marketing their products and its no way concerned with customer satisfaction.
Thankyou.
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