NON ISSUE OF HOLIDAY VOUCHER. - BOOKING REEQUEST FORM NO. ITBC-23177
I PURCHASED A CUTLERY SET FROM INDIA TODAY BOOK CLUB VIDE THEIR INVOICE NO.ORA100025110 AGAINST ORDER NO. OGA100024980 DT. 06.09.10.
AGAINST THE SPECIAL OFFER UNIQUE NO. 168927708A100025110 I WAS OFFERED A HOLIDAY VOUCHER.
THIS HOLIDAY VOUCHER WAS CLAIMED BY ME AS PER REQUIREMENTS GIVEN BY INDIA TODAY BOOK CLUB AND THE BOOKING REQUEST FORM NO. ITBC23177 AFTER DOWBNLOADING AND FILLING UP AS PER INSTRUCTIONS WAS SENT TO PREMIER SALES PROMOTIONS PVT. LIMITED, P.O. BOX NO. 5042, BANGALORE-560001 THEOURH ORDINARY POST AS DESIRED BY THEM.
I WAS EXPECTING A HOLIDAY VOUCHER FROM THEIR END WITHIN 10 WORKING DAYS BUT AFTER WAITING FOR A LONG TIME, I STARTED FOLLOWING UP WITH THEM ON TELEPHONE NO. 080 4055 4850 AS ALSO EMAIL AT [email protected] AND MADE NUMEROUSE CALLS AS ALSO NUMEROUS EMAILS TILL DATE AND EVERY TIME I WAS BEING PROMISED ON TELEPHONE THAT THEY WILL LOOK INTO THE MATTER AND REVERT BACK WHEREAS NO BOPDY BOTHERED TO REVERT BACK AND AS REGARDS EMAILS, NO BODY BOTHERED TO REPLY OR EVEN ACKNOWLEDGE THE SAME.
AFTER GETTING FED UP AND WASTING LOT OF MY PRECIOUS TIME AND MONEY ON STD CALLS, I AM TAKING RECOURSE TO YOUR SITE FOR TAKING UP THE MATTER WITH THE CONCERNED AND GET THE NEEDFUL DONE.
HOPING THAT WITH YOUR INTERVENTIONS SOME SOLUTIONS MAY BE THERE.
SURENDER MOHAN MAHAJAN
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