Dear Sir,
I was invited to ClubMahindra outlet sector-35, chandigarh over phone, to which I visited along with my family. After spending an hour with an marketing executive Mr. Bhanu & Vinay, I was forced to convienced that I should take the membership. I asked him let us take a day to think over it and go through the product details and than we will take the decision. But, his aggressive marketing skills made us to take the membership on the spot, on 7th Feb by paying Rs.16833 on the spot by credit card. They filled the form & made 10 EMI vide credit card & i issued 2 cheques of HDFC bank in advance.
After going through the document I came across clause that there is annual subscription fees of Rs.9681 (which is extra). On the very next day i.e. 8th Feb I approached their office & given application for cancellation & receipt was given by Mr. Vinay & was told that your refund will be paid by chq. with in 1 month. I agreed with them but till date there is no refund has been received. After that I got one sms message on 02/03 saying wecome to club mahindra family. Next day i got sms that your membership no is 2406447.
I called your call center about the story they told me that you 'll get a call from our office with in 2 days but till date nobody called up.
I had called last week & given complaint no 3722955 for refund of my down payment paid Rs.16833/-
please help me out of these fraud people & to get my money back.
Thanx & Regards
VIKAS KAPUR
#1219, SECTOR-21-B
CHANDIGARH
Mobile : 9417194131
Office : 0172-2707131
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