To
The Commercial Officer/Complaint Officer
South West Railway,
Bhusawal/mumbai/khanda
SUB: SERIOUS COMPLAINT AGAINST - TTE Mr RAMAKAR PRASAD RAM, VARISHT TICKET PRYAVEKSHAK, COMMERCE/KHANDWA, CARD No 424 DT 01.04.2009 & CARD No BSL/C/TC/2K DT. 01.10.2000.
Sir,
I have purchase a ticket PNR No 2261927899 - TATKAL for 02 passengers, 2261927762 dt 09.07.2009 Wait listed for 03 passenger & general ticket No 37266656 dt. 10.07.2009 for below 09 years children for travelling between Saugor to Nasik in Train No 1071 Dt 10.07.2009. On the above journey the following complaints are in serious nature and request you to please check/action to be taken throughly. complaints are: &-lt;br />
01. No single TTE come between saugor at 05.00 am to 13.30 to Khandwa for ticket checking.
02. Mr Ramakar Prasad Ram, Sr Ticket Supervisor came at Khandwa for checking, though we 05 members request him several times that till yet TTE has not come hence you may please convert general ticket no. 37266656 dt. 10.07.2009 in into sleeper class ticket.
03. After several reqeust even from my old father mother side he used abused language and treaten us for break down at burhanpur.
04. Though I was ready to pay reservation charge (without penalty of Rs. 250/- which can not be claimed for my child travelling on general ticket) as and when TTE will come I will convert it into Sleeper Class Ticket but I have paid also Rs. 250/- as penalty. But during 1072 dt. 12.07.2009 at Bhusawal Coach No S-4/59 General Ticket have convert into Sleeper Class with penalty of Rs. 250/- (With Rs. 100/- as Bribe - given by ticket holder travelling between Bhusal to Damoh).
05. He threaned us and family members, with abusing in souting language l for which I am making serious complaint agianst him with Sleeper Ticket No A119506 DT. 10.07.2009 at 13.30 hrs made by Mr Ram with reqeust that Railway authority must be take appropriate penalty should be given (at least transfer from Khandwa or present station.
06.Same complaint from PNR Ticket no 8454766593 dt. 09.07.2009 travelling on 12.07.2009 in train no 1071 between Nasik to Saugor that two TTE has come in S-4 to S-7 and I have request him so many times for wait listed ticket WL 31, 32, 33 and they dont bother/care for it and allotted many berths to General ticket holder after taking 100-150 Rs. from each as bribe between Nasik to Bhusawal.
07. At Bhusawal IInd TTE has come and I want to complaint the same but he did not give me complaint book and he assure me for allotting berths.
08. whenever he came he allot only two berth in place of 04 wait listed ticket with comments that "way easai ghumate ray ham to do de rahe hai." Le Lo. And he has also allotted many berths to general ticket holder after taking Rs. 100 - 150/- as bribe with bravely.
Sir,
The above bribe/corruption/misbehave not only done by above 03 TTEs (specially) but included daily ticket checkers in the trains with special squad Ticket Checkers also.
This is ashamed for Indian Railway that in spite of we all are talking to stop corruption, the one of the rout cause is not yet removed or even tried to remove.
Hoping for approate action,
B R PATEL
TICKET PNR No 2261927899 - TATKAL, 2261927762 dt 09.07.2009 & general ticket No 37266656 dt. 10.07. 8454766593 DT 09.07.2009
TRAIN No 1071 & 1072 DT OF JOURNEY 10.07.2009 & 12.07.2009
MY EMAIL ID - [email protected]
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