Inconsumercomplaints.com » Traveling & Tourism » Review / complaint: Indian Railway - Harassment by booking staff | News #327233

Indian Railway
Harassment by booking staff

Sir i m a defence personal and i had to travel from pathankot to visakahapatnam on 07 jul 11. i have been issued with a concession voucher indicating journry from chakki bank to visakhapatnam and no pathankot to visakhapatnam. the man sitting at the counter simply rejected my application saying get pathankot written on the application or travel by some other train.i m travelling by same route for last five years and have never experienced such type of problem. when i gave reference he simply said personal sitting at other station dont know the rules.also 01 in no lady sitting at the reservation counter simply reject the application of warrant saying she dont know hoe to process warrant/cv. sir in addition there is no management at the station people keep on standing outside waiting for their turn and the reseravtion staff leave the counter at own willing and nobody ask them even they remain absent for 01 - 02 hrs even.i suggest to rtecruit a professional staff at the station and i think indian raolway is same at all places if i can get reservation on the warrant from visakhaptanam it can be done at pathankot alsowith same document. number system should be there at station like all other places. the supervisor even does not listen to our problem they all behave like union.


Company: Indian Railway

Country: India   State: Punjab   City: Gurdaspur

Category: Traveling & Tourism

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