Another win for Dalals, touts, and unautorised agents courtesy Indian Railway's decision to ban Authorised Agents to book Tatkal tickets
India is supposed to be a free and fair country- therefore when I came to know about IRCTC’s new rule barring agents from tatkal bookings I was absolutely stunned. On what basis have the Railways decide to bring this rule into play? I used to think government policies are made keeping in mind the best interest of all the parties concerned. This rule is not fair to us agents. Especially since I as an agent too am not able to book any tickets in tatkal. And such a rule will wreck my entire source of income and put an end to the years of hard work that I’ve devoted to my small business.
Their own systems have always been faulty and pathetic, with a million flaws. Now just to project a clean image they are taking this step to cover their blunders. This is a very foul game that the Railway is playing at the expense of middleclass people like me.
Agents provide about 85% of the business for IRCTC. This will be a major handicap for us and will not allow us to function properly which will in turn affect IRCTC’s output as well. The authorities need to understand that we are allies and need to work together for our mutual growth and efficiency. We are not the enemies in any sense. We are here to help the public and the people appreciate us. Our clients will be more than happy to vouch for us and standup for us in this time of gloom.
This step of IRCTC is going to increase touts activity. They will make more and more money whereas honest hardworking people like us will suffer.
I turn towards my fellow citizens to help fight this injustice with us and for this purpose I ask anyone who reads this to support us. This just might make the authorities take notice of ordinary people like me.
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