I believe since Ms Mamta Banerjee has taken charge of railways - the services have been doomed. Forget abt the services in the train even the website doesnt work. Imagine the plight of thousands of commoners like us who have to login to the net and in the middle of ticket booking process your website say" service unavailable".
Are you listening Ms Banerjee. You are a bad omen for railways. Mr Lau Yadav was much better. Even the webistes performed well.