Inconsumercomplaints.com » Traveling & Tourism » Review / complaint: IRCTC - Unable to use website to book tickets | News #345675

IRCTC
Unable to use website to book tickets

I was tried to book a ticket from the irctc.co.in website. I began my attempt at 11 AM. I got various errors:

1. Could not log in.

2. Could not retrieve train list.

3. Some "200" error.

Finally, at 12:40 PM, I could proceed to the payment gateway... and that failed after the payment went through (got an SMS saying that the amount was deducted from my account). And still no ticket. I ended up canceling my trip.

The IRCTC online reservation site the the most useless site I've ever had the misfortune to use. Granted, we have a humongous population. Granted, the Indian Railways is the largest railway network in the world. But there are websites that handle higher volumes of traffic (including monetary transactions) much more smoothly. What the crap is wrong with this site, anyway? It's COMPLETELY USELESS!!


Company: IRCTC

Country: India   State: Kerala

Category: Traveling & Tourism

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