SIR,
THIS IS IN REGARD TO GIFT CERTIFICATE ISSUED BY CLUB MAHINDRA (CERTIFICATE NUMBER-377072288) CHANDIGARH.THROUGH THIS GIFT CERTIFICATE I WAS ENTITLED TO 2NIGHTS/3DAYS FREE STAY AT CLUB MAHINDRA RESORT.
I APPLIED FOR RESERVATION VIDE THIS CERTIFICATE IN JULY FOR BOOKING 22-08 TO 24-08 MASHOBRA (SHIMLA) RESORT OF CLUB MAHINDRA.
AFTER APPLYING, I RECEIVED EMAIL FROM MADAM NISHA KHATHURIA (MEMBER RELATIONS/CLUB MAHINDRA HOLIDAYS) DATED JULY27 THAT DATE OF ISSUE IS NOT MENTIONED ON THIS GIFT CERTIFICATE &THEREFORE BOOKING IS NOT POSSIBLE.
I WROTE TO CLUBHOLIDAYS ON 06/08 IN REPLY TO THEIR EMAIL 27/07 SAYING THAT THE CERTIFICATE HAD BEEN ISSUED FROM CHANDIGARH BRANCH OF CLUB MAHINDRA AND REQUESTED THEM TO CONFIRM DATE OF ISSUE OF THIS CERTIFICATE FROM CHANDIGARH BRANCH (AS I HAD SHIFTED FROM CHANDIGARH CITY BY THEN).nO REPLY CAME FROM CLUB MAHINDRA END IN THIS REGARD.
THEN I SENT SCANNED COPY OF CERTIFICATE VIDE EMAIL TO CHANDIGARH OFFICE REQUESTING THEM TO CONFIRM THE ISSUE DATE BUT NO REPLY CAME FROM THEIR SIDE ALSO.
THUS CLUB MAHINDRA IS DELIBRATELY HARASSING ME TO LAPSE SIX-MONTH VALIDITY OF COUPON FOR NO FAULT OF MINE (IT IS NOT MY DUTY TO PUT DATE OF ISSUE ON CERTIFICATE).
KINDLY HELP IN REGARD.
ALL EMAIL CORRESPONDENCE RETAINED.
REGARDS
S.SANDHU
18/7 KARNAL
09999449755
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