I had given the below mention package to my brother. I had already told
the agent to give me good hotel as last year my summer vacation trip was
messed up by Make my trip. They had given me Lalji Resorts in Dalhousie
- a lousy place to stay in and then they gave me some "Royal Palace" in
Khajjiar which was again pathetic... and I had to spend extra money for
arranging a decent hotel in Khajjiar.
They have just repeated themselves! This time also, they told me that
Balrampur House is a nice place to stay. But when my brother went there,
it looked more like a haunted place as there were no guests in the hotel
and its separated from main Nainital city. So my brother did not check
in the hotel but kept waiting in the garden and had some snacks. He then
moved to another better hotel for his trip.
Please refund may money for this hotel and do not recommend the cheap
hotels to any of your customers.
The idea of making a booking through make my trip is to avoid any
waiting and hassles of hotel reservation & not to be in a cheap hotel
where you do not even feel secure. If you check your records, you will
find that I have been your regular customer. But sorry to say that after
these episodes I would not recommend any one for Make my trip neither
any of my family members would be taking this risk of using your
services.
Please update me on refund.
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