Inconsumercomplaints.com » Traveling & Tourism » Review / complaint: Make my trip.com - Hotel confirmation for jodhpur still awaited | News #392453

Make my trip .com
Hotel confirmation for jodhpur still awaited

I had booked for a vacation to Rajasthan thru makemytrip.com on 17.9.10 for which I got hotel

vouchers (for our stay in Jaipur, Jodhpur and Udaipur) and airline tickets from them on the same

date. As the booking was for 25th Dec to 30th Dec, I started checking on the hotels on 17.12.10

whether the reservation was actually done. I got a shock when I was told that the Mapple Abhay

Hotel in Jodhpur said there was no booking on my name for 27th checkin and 29th checkout. Also

Krishna Niwas, Udaipur informed me that there was only room booking without breakfast though

MMT's voucher mentions with breakfast. From Fri day (17/12) till today I am making numerous calls

to Anita Dewnani (executive who has booked), Harsh, Janki Shah for the reason but they only assure

me that the booking is done, Not even once have they called up from their side to sort out my prblem

I have been making numerous phone calls and now have been told that Mapple Abhay will give booking

for one day and MMT is trying for the second day also.

It is so pathetic that MMT has engaged the services of such irresponsible executives who have not

sought direct confirmation from the hotel in the matter and put me in trouble at this last minute.


Company: Make my trip .com

Country: India   State: Maharashtra

Category: Traveling & Tourism

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