My ticket was in Neeta busmtravels Mercedez benz from MUMBAI - BANGALORE Coach no. MH-04-G-2930 on 16-05, they charged Rs1500 for the ticket
The bus had a break down near belgaum at around 1 am nearing mid night.15 Kms before belgaum.
Driver told us that he had informed the owner and manager about it and some alternative would be provided.
But after all false committments by their owner and manager, they hooked us till morning 9 am saying that within 2 hors a stand by would be arranged. Affter all this when asked again they told us again to wait for 4 hrs more in such summer, with even kids and ladies in the bus.they told us that they are not able to arrange the standby bus. After so much harrasment we nearly 25-30 passengers decided to move ourself. We went to belgaum, arranged an standby vechile for us and went to Bangalore. We were to reach bangalore at morning * am but we reached in night 9 pm, after so much hassles. And to add more Neeta travels even didnt responded and only refunded half the amount of ticket.
When we can arrange an vechile bus from an unknown place to us, why didnt Neeta travels did that, as that is their regular route. They didnt even Bothered to help us and were rude to us.
I as one of the passengers in the bus want Compensation from them for such an irresponsible behaviour and harrasment.
Regards
Siddharth
9529305049
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