Few days back, I have booked holiday package for Himachal Pradesh from Pearls holidays. I was planning to gift the same to my brother as i ahve finalised the same at very last moment because of which I did not any any train tickets from Hyd-Delhi and Delhi- Hyd. Pearls holidays people agreed to arrange for the travel agents to book the same for which I need to pay for the train tickets. As per the schedule the travel should start on the 7Th July but the Pearls holiday people forgot to ook the train ticket of 6th July. for their mistake they agreed to pay the train ticket fare for Hyd to Delhi journeya nd I need to pay for the return journey fare for 3rd A/C ticket. the amount which I paid in advance was Rs.3500/- . The Pearls Holidays people failed to arrange return journey ticket for 14th of July. At the last moment I booked air ticket of rs. 12500/- amt for the same day from Delhi to Mumbai and I asked the people to return the advance what I paid to them. They are refusing to refund the same. The kind of service from the first day what I got from Pearls Holiday was pathetic. There was no proper planning of booking the ticket and always fail on the promises what they made.
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