Please refer to my following complaints:
1) My several complaints to 1800—200—9001.
2) My written complaint dated 8-5.
3) My complaints a) 127699831 dated 27-5.
b) 128279455 dated 2-6.
4) My written complaint cum notice dated 6-6.to your H.O.
I am a Big TV Costomer. My smart card no.is 200696947180.Since its inception the S T B has been a problematic one. In spite of my several complaints referred to above you have not cared to rectify the defect. This shows how callous and negligent you are towards the customers. In spite of my several requests you have declined to furnish the address of your N odal office at Bangalore in gross violation of the RTI Act. As a result of your negligent attitude towards my complaints referred to above my TV set has developed some problem for which you will have to be held responsible for this loss. K indly compensate this loss.
Since you have not rectified the defect as per my complaints as stated above, I don’t require your DTH services any more. Kindly stop your DTH services henceforth and make arrangements to repay my subscription amount alongwith the damages and compensation as demanded by me in my notice dated 6-6 within 7 days. Failing which I will be constrained to approach proper forum.
Yours Truly,
Bangalore
M.K.SHIVARAM.
09-07. Smart card no: 200696947180
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