THINK 100 TIMES BEFORE GOING FOR TATA SKY
TATA SKY PEOPLE ONLY WANTS NEW CLIENT AND FEOR RXISTING CLIENTS THEIR SERVICE IS BIG ZERO RATHER NEGATIVE. SO IF YOU ARE THINKING OF NEW DTH CONNECTION READ THE FOLLOWING AND DECIDE OTHERWISE YOUR LIFE WILL BE ZINGALALA I.E. FROM PILLAR TO POST.
Unfortunately I am tatasky customer with I.D.1000565364.My DTH was not working since last 6 days and all my efforts to get it replaced went in vain. The details are as under:-
On 9th July I called up customer care centre and spoke to one Mr.. Suresh and explained the problem. He guided me through various solutions and ultimately concluded that my DTH box needs replaced. He assured me that within 24 hour engineer will come and do the needful. But till today no body has appeared.
As no body came till 48 hours of my complaint I called again on 11/07 at customer care center and spoke to Mr. Kiran. He wanted another 12 hours for the replacement. I then spoke to his senior Mr. Mahendra at the same time and he promised me that replacement will be done on 12/07 before 10.00 AM.The same result as that of my complaint of 9/07/201r..
On 12/07 again in the evening when I contacted tatasky, I spoke to ms. Mamta and later on to her superior mr.harsh. Mr. harsh promised me to cal back within 1 hour. After 1 hour somebody called me again and was asking for more time.
This is the way those people are attending complaints, for which we are charged, reminds me of the Govt. offices of old days. I am without TV. since last 6 days ad therefore reminding the people to think 100 times before going to tatasky,
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