1. The recharge coupon of Rs. 125 for silver pack as advertised by DishTV is NOT available at any outlet nor is the same available on Oxigen recharge voucher. The minimum amount of recharge available through Oxigen is Rs. 250 and NOT Rs. 125. This is totally against what is advertised or claimed.
2. DishTV charges Rs. 40 as downgradation charges if a subscriber changes his pack from a higher to lower denomination which is unjust, unfair, unethical and unprofessional. It is the individual subscriber's choice as to which pack he would like to view and he should not penalised for viewing a lesser denomination pack.
3. It takes lot more than 24 hours to recharge and activate the DishTV account unlike the claims put forward by DishTV.
4. DishtTV doesnot have a toll free customer care number to all on in case of complaints. They make the customers hold for a long time before the customer is put through to a customer service representative.
All the above prove the level of your incompetence and unprofessional conduct on part of DishTV. I would very soon permanently switch over from DishTV to some other service provider and would advise the other subscribers to NOT buy any new DishTV connection.
Moreover, I am going to spread awareness about your malpractices both online over the internet and otherwise so that no more gullible customers like me are defrauded by DishTV.
Sunil
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