Inconsumercomplaints.com » TV & Radio » Review / complaint: Airtel Dth Tv - Refund & very-very bad response from your Customer Care Executive | News #25718

Airtel Dth Tv
Refund & very-very bad response from your Customer Care Executive

Dear Sir/Madam,

I had registered a complaint against our digital TV regarding the Refund. It has been 35 days since then and we have kept calling the customer care many times to remind them of our complaint (refund) but they don't even care to look at the complaint once. They often told me that your problem will be solve within 24 and 48 hours and give me a call within 2 hours. But my problem is continue made. I had to finally turn to consumer court for help so that these gays don't repeat this behaviors with anyone in the future.

Calling details are given below:

Name of executive date Time complain no.

1. 15/09 09:53:39pm 3848085

2. 3855626

3. Farhan Sr. 29/09 03:15pm

4. Rahul 01/10 01:20pm

5. Manoj 04/10 02:20pm

6. Pramod Sr. 06/10 07:45pm

7. Pinki 15/10 01:45pm

8. Ritesh 19/10 07:00pm

9. Gopal Sr. 19/10 06:32pm

Above Airtel DTH Executive and Sr. Executive are responsible for my next action. If you can do something in urgent for above complain so please call me on my registered no.

91 9958795922.

My Customer ID is : 3005186688

Registered Date: 06-09

Online payment by my credit card

Thanks

Anand Singh

GM-Media

Tashee Entertainment Private Limited

517A & 518, 5th Floor, Narain Manzil, 23,

Bahakhamba Road, Connaught Place,

New Delhi - 110 001

(M) 91 9958795922


Company: Airtel Dth Tv

Country: India
Site:

Category: TV & Radio

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