Purchased Sansui make 32'' LCD on 25th December after clear communication with the sales staff (Kandivali Bigbazar) about my option/requirement of base stand (not wall mouting). Challan no. E1429. Model noSFL32HMA.
TV delivered on 31st December (i.e. after 6 days)
For early delivery of base stand your Sales staff Mr. Munar has forwarded the complaint (MUM3012090966) on 30th December. Thanks Mr. Munar.
On 31st I have contacted your /Sansui Service centre (Kandivali) Mr. Sameer and got the assurance that it (Base stand) will be delivered within 2 days. And with permission of Mr. Sameer I have opened the LCD from box to enjoy the 31st night.
Till date I am mailing again and again for the base stand. No positive response. On 5th your staff from Kandivali Bigbazar confirmed me that base stand has reached and will be delivered within 48 hours. But today (7th) while following up, Service centre peole are cluless. 14 days have been passed. LCD could not be installed.
I want to return the LCD. Please take neccesary action for taking back the deal. Thanks Bigbazar.
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