HI
I have an a/c 722036 with hathway broadband and they have incorrectly charged me they told be installation charges are waived off 50% if we sign up for a 6month internet package now so as per that deal I paid the pacage amt as they quoted now they are asking me to pay more and deactivated my a/c. I have paid them lumpsome and now they are not providing service and acting stubborn. Customer Service is rude and refuse to help. I had signed a deal that was 50% waiver on activation charges and pay for 6months after I paid they installed the modem and connection so if they wanted me to pay the entire installation they should I have told me in the beginning I would choose to pay or would not sign up at all. Deal is a deal what I told I agreed and sent the payment out the blue Hathway cant send bills as they wish and whenever its a plain simple situation pls take this up with Hathway Broadband Mumbai (Mira Rd)
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