Airtel DTH
Cancelled Connection no Refund

I bought Airtel DTH connection on 22nd on Dec at around 1100 IST and due to already connections available in my society i had to cancel this connection.

I contacted the Airtel DTH customer care and reported them about the cancellation on my connection on 22nd Dec at 1700 IST. It was confirmed to me that the connection can be cancelled and the refund will be made in 5-8 days.

but since then i am unable to get through to the customer care that can assist me on this. I called them atleast 15-20 times and i was always told that they will transfer the call to some senior and was always kept on waiting for more than 15 mins or so.

Customer ID: 3011729623

Br,

Rohit