Hello,
I have very bad experience with Airtel DTH.
Yesterday I booked 2 secondary connections (one connection already working at my home) when i booked connection call centre people are aggressive to call me/follow up moment i paid the amount people are not responding. Mr Anit Kumar told me to call for any further query i called 5-6 times they said Anit is busy will call you back But no response & nobody help me out.
I have paid Rs 4133 for one HD connection & normal connection charge Rs 591 extra because one normal connection cost Rs 999 & HD Rs 2543 (999 2543 = 3542) 4133 - 3542 = 591.How you can adjust Rs 591.
I got SMS from DTH payment (purchase of 2134) but I have paid 4133??
Call centre people are useless I called in morning said not access to account installation people will come at 10:00?? ridiculous
Request you to please resolve the issue at earliest.
Customer id : 3003108379
payment ref : 15020877
booking ref : 26453
Regards,
Prashant
9717855622
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