Dear Sir,
My name is Pallab Banerjee and I work in a top and reputed MNC in Bhubaneswar. I was interested in Airtel Digital TV and I posted my details (name and mobile number) in airtel digital tv website (www.airtel.in/digitaltv) so that I can get information regarding the packages. The day I posted the details, one lady (Amanpreet Kaur - 911204087602) called me up on my cell and said she is calling from airtel digital tv and after enquiring about my details like where I live etc, she sent me a mail with two links, one for package details and another one for making an online payment. Below is the mail that she sent to me:
From: Amanpreet Kaur
Date: Wed, 9 Jun 18:20:54 0530
Subject: AIRTEL DIGITAL TV
To: [email protected]
Dear Sir,
Thanks for showing interest in Airtel Digital Tv.
Click on below mention link for the information of Airtel Digital Tv.
http://www.airtel.in/wps/wcm/connect/DTH/bharti dth/packages for you/browse packages/
You can make the payment on below mention link for the
on line payment of Airtel Digital Tv.
http://offers.connectindia.in/checkout.htm
Product ID is 8025
Amount according to the plan...
After making payment pls revert me with the reference id on this mail id..
--
Warm Regards
~`~-`~*~-~*Aman Preet Kaur~`*~`-*~-*`~~
Aman Preet Kaur/Online sales executive
Vriti Infocom pvt ltd
Ph: 91 120-4087602 Extn- 7602
E-mail: [email protected]
At that time I made the payment online for Rs.4090/- as I was going for Ultra pack. But after that she neither contacted to me nor picking up her phone mentioned in her signature. I made the payment through my credit card and immediately I blocked it because I was assuming it is a fraud case so they can anyway hack my card and use it in making payments. The only mistake I have done that before making the payment I did not check the e-mail address because it was not from any airtel mail ID but it was from vriti-interactive.com.
So next day I called up Airtel Customer Care toll free and the customer care executive told me that Airtel has tie up with Vriti Infocomm Pvt. Ltd as they are their online channel partners. But till then I have not received my activation card or any installtion related e-mails. I am very much frustrated because I had never been to such cases earlier. Eventually, I am robbed off by some intelligent tricks named Vriti. Can you please tell me when can I get those stuff and even if it does not come whom should I contact?
After making the payment, I have got only one confirmation mail below:
From: [email protected]
Date: Sun, 13 Jun 12:30:54 0530 (IST)
Subject: Order No.2441391 from CCAvenue
To: [email protected]
Dear Customer,
Thank you for your order from http://www.vriti.com
For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'Vriti Infocom Pvt Ltd'
If you have a question about your order status, you can contact the seller directly by e-mail at: [email protected].
ORDER DETAILS:
Merchant Site URL: http://www.vriti.com Order Number: 2441391 Order Received: Jun 13 Total Amount: INR (Indian Rupees) 4090.00 Visa Account Holder: Pallab Banerjee Billing Address : (As entered by the Customer) Plot No. 738/10, Uttarayan, Jayadev Vihar, Bhubaneswar-751013.
Bhubaneswar Orissa
751013 India
Customer's Phone Number : 9583387142
Customer's E-mail ID: [email protected]
Customer's IP Address : 59.93.130.203
Recipient's Name: N/A
Shipping Address :
N/A
N/A N/A
N/A N/A
Recipient's Phone Number :
N/A
Special Instructions :
None
Regards,
CCAvenue Customer Service
Please help me in this regard.
Thanks and Regards,
Pallab Banerjee,
Mob: 09583387142
0 comments