ON 30TH OF MARCH I ORDERED SOME TOP UP CHANNELS THROUGH SMS. I DIDNT GET ANY REPLY . AGAIN I ORDERED THOSE CHANNELS ONLINE. I SENT FIVE EMAILS, 10 SMS AND CALLED SO MANY TIMES. STILL I AM NOT VIEWING THOSE CHANNELS BUT THE AMOUNT IN MY ACCOUNT HAS BEEN DEDUCTED FOR THOSE CHANNELS WITHOUT ME WATCHING THEM.
THERE IS NO PROPER RESPONSE FROM THE CONCERNED. THIS IS DEFINITELY CHEATING THE CUSTOMERS. A MAJOR EMPIRE LIKE AIRTEL IS LOSING ITS NAME DUE TO THE LETHARGIC ATTITUDE OF FEW OF ITS EMPLOYEES. I AM VERY DISSAPOINTED WITH THIS AND HAVE LOST PATIENCE CONTACTING THEM AGAIN AND AGAIN FOR SUCH A SMALL ISSUE OF ADDING 6 NEW CHANNELS OF MY CHOICE..
P.BALASUNDARAM
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