My customer ID is : 3000911443
I have called airtel toll free call centre number more than 50 times since yesterday and unfortunately have got the opportunity to speak to the call centre executive only 5 times as most of the times the call gets disconnected after waiting for more than 10 mins…But since I am stuck up with airtel digital TV connection I am left with no option but to try again…
My problem:
The cable connection has blacked out since yesterday morning... Had I been using any cable operatoir service then he would have been at my doorstep in 30 mins max...
My futile attempts:
Customer request number generated : 6352332 on 27th March stating service personel will attend to it by 4.15 p.m and still none
Customer request number generated : 6376773 stating the service personnel will attend to it by 3.30 p.m and still none have attended to the same
I just spoke to someone in your service team @ call centre, Gurpreet (Identified as Senior supervisor) wjho assured me that by 7 p.m the same would be sorted at any cost...
Its 7.40 p.m and none from Airtel digital dept have either contacted me over phone or visited my residence... Would sincerely suggest that non to get a airtel connection as its a harrasment of top order wherein you pay the money and they gobble it up comfortably... On top of it I have got 3 phone calls form their automated no, s advising me to recharge as my expiry date is due in next 3 days time...
Regards
Sushanth
email ID: [email protected]
I am keeping my fingers crossed and waiting to see whether the same happens or not….
Admist all these chaos I get reminders from your automated telecallling set up reminding me to recharge my account as the expiry date is approaching soon.
I don’t understand how & why should I recharge and instead dump your digital TV and instead try out Tata SKY or DISH TV or sun direct for a change.
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