Hi all,
my cust id 3001654474 this is to state that the so called service provided by airtel is amatuer and needs revamping immediately! Crappy service was what i have always got... when i called cust care to solve my installation problem and they gave me a local number of a renowned shop in my town who did not receive my calls when in fact i called up the man two days in a row, probably at least about 20 times but to no avail. I was left with no other choice but to call in another mechanic who finally fixed my dish tv.
Towards the end of every 30 days when my top-up for the month is almost over, airtel cust care calls me up repeatedly unnecessarily and asks me stupid questions like..."why arent u recharging ur dish tv? is it because you have no money? '...i was absolutely stunned and irritated with such idiotic conversation that i hung up the call... who is airtel cust care to question my decision to recharge my dish tv or not... dont i have my own free will to decide as to when i want to do so? arent we living in a democracy here? i got Dish Tv connection at home and we got no problems of any sort with it whatsoever, if my recent problem of SM2 doesnt get solved soon then dat will be the end of airtel dish tv service as far as im concerned! I just recharged it with Rs. 400 two days back and suddenly SM2 problem is flashing on my tv screen... money doesnt grow on trees for anyone we work real hard for it... now its like i've flushed the money down the drain cos i have no hope whatsoever of getting the problem resolved... cos the last time i called cust care they were askin me yet some more stupid questions like wats my name and blah blah blah when i was in fact on an STD call as i dont have airtel phone connection, finally i was so frustrated that i ended the call without getting any resolution! people please beware of airtel dish tv i hope y'all dont make the mistake of buying one like me!
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