Airtel DTH
Not refunding my payment

Hi,

I booked Airtel DTH through Online offer on 2nd October.

I got a call from 022-41304100 and payment was directed to IVR and i made payment of Rs. 999/-.

Thereafter there was no response from Aitrel DTH team. After many calls to them i had one representative visit my premises on 7th October and he said that directions of balcony is such that we cannot install the antenna hence the money would be refunded.

Since then i have been following the Airtel guys and have been making calls upto 3 times a day and everytime i get a reply stating i would get a call within one hour and that it is already forwarded to senior officials but i never ever get any call from them. Please help me get my money back.

This is height of unprofessional behaviour from their side.

My details are as below:

Name: Gaurav Mehrotra

Customer Id: 3005466218

Regd. Mobile Number: 9620876867

Alternate Number: 9844580645

Thanks

Regards,

Gaurav