I am having problem with audio video signal (error message shows "No Signal) from 18Nov10. My account number is 3003957069.
The first complain was made on 20Nov10 (refrence # 4535575) and the customer care had informed me that the Engeneer will be visiting my place at 3:30pm on 21Nov10 but no one had visited my place to resolve the issue on 21Nov10, but I received an SMS that the issue has been resolved (this is a case of frodulent activity by the provider).
Another complain was made on 21Nov10 and informed the customer care about the wrong resolution message from the provider (reference # 4546851) and I was informed that engeneer wil be visiting my place on 22Nov10 to resolve the issue but unfortunately no body had visited my place on 22Nov10.
The issue with my video signal is still persisting and I am unable to watch some of the importnat news telecast which effects my business.
I think such behavior from a service provider like Airtel is not at all accaptable.
0 comments