I am a customer of AIRTEL DTH services, id is 3002232625 and have been using it for last 2 years.
i had this connection of mine at Kochi and wanted to relocate it to Bangalore.
I simply placed a request for the relocation and the customer care contacted me on this.
They came and de-installed the DTH from my place. Now, i have moved to bangalore and placed
a request for the installation at bangalore. 12 days passed to that request but nobody is coming up
for the installation. I dont know, whats the matter with them, but i am really irritated with the Airtel Customer
services. They are deducting the charges every day from my account for the services, which are not extended to me. As it is not installed at my premises so i am not a user now, but they are charging me for not using services.. thats very strange. They never forget the collect money from you, but they forgot to provide the services... Every now and than customer care executives call and ask me, for the resolution of my problem, but they are not taking any action. I have been receiving messaging from them, providing me a complain no, and soon after that one more message will appear, which would say that my prob is resolved.. i feel so irritated on receiving those messages... so please all of you reading this review.. should never go for Airtel DTH.. it will make your life terrible... they have the worst customer care service..
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