Airtel DTH
Set top box not working

Hi my customer ID is 3002385234, there is major problem in the set top box, and it completely switched off for last two day and i have been calling the customer care for last two day. I have never had such bad experience with any customer service department.

First it takes 5-7 min to get connected to a callcenter agent and they keep you on hold for 10-15 min and hung up the calls. And again when you call back they say there is some technical problem

A request to all don’t buy airtel settop box and if bought they don’t expect any customer support.