Airtel DTH
Top-up ordering dysfunctional

A complaint was lodged with Airtel DTH, with the nodal officer in loop on the 27th of November. This issue still remains open till date (14th December).

Copying the mail I sent to Customer Care Airtel DTH, in this regard:

This is with reference to the mail I sent to the Customer care, Airtel DTH. I sent this mail on 27th November and am pasting below the contents of the same for your reference.

The original mail:

The follow up mail as escalation.

Mail from the nodal officer, Airtel DTH, dated November 30:

I would be more than happy to provide any further details from my end for this case. I feel that the Customer has been taken for a ride and there is no responsibility shown or owned by Airtel DTH in this regard.

Thanks,

Jolly Dominic