Airtel DTH
Service not offered as Promised

Dear Sir,

I have taken a Airtel DTH connection vide Customer ID No. 3003430976 on 14th March Airtel Ultra Pack. The Package feature on the day of taking connection included 171 Channels with 14 interactive channels with 6 Games (This line of 6 Games inclussion has recently been deleated by Airtel DTH). Airtel DTH has refused to provide the 6 games channel free of cost as mentioned earlier and are providing on 3 games and asking to pay Rs. 15.00 per Month of each games. On asking why should I pay I have been told by Airtel DTH Customer Service that I dont have any right to ask for channels and will have to view all channels as per Airtel DTH choise. Recently they have sent me a sms that the complain raised by me has been resolved. But still Iam not receiving the channels. I have the copies of Package details of Airtel DTH as on date of taking connection. Request your kind intervantion for Justice