I am the "MOST MISFORTUNATE AIRTEL DIGI TV CUSTOMER IN THE WORLD "!! From where do i start... it has been a nightmare from the day my relationship with AIRTEL began.. wether it is teleco, broadband or DTH .. I think "AIRtel" leaves it all to the AIR to tell the customer how to find a solution to their problems.. I dont even understand why do you guys have a CUSTOMER CARE.. It should be called.. CUSTOMER??.. WHO CARES???... OR CUSTOMER... I DONT CARE!!..
For a company who has been scaling up the BRANDING activity & the promoting FOOLISH Promises like recording soaps for the arrogant wife..its high time they start getting their BASICS right..
My issue is as simple as the spelling of AIRTEL.. i have shifted from Chennai to bangalore & i want someone to come & REINSTALL my AIRTEL digital TV.fOR THIS 4 TIMES A REQUEST HAS BEEN TAKEN AND EVERYTIME AN ASSURANCE GIVEN THAT SOMEONE WILL COME AND REINSTALL IT TOMORROW..this Tomorrow has not Come as yet!!! Shamelessly advertising and Hiking customer Expectations with Zero Deliverance by Airtel has left a bitter taste in my Mouth about the Brand and WILL NEVER EVER SUGGEST INFACT DISSUADE PPL FROM BUYING ANYTHING THAT IS REMOTELY CONNECTED TO THIS GOD FORSAKEN FIRM... THE CUSTOMER IS MADE TO LOOK LIKE JOKE!!!
AND WE THOUGHT THIS WAS ABOUT "ENTERTAINMENT"???
. You first need to call your so called CALL (or DO NOT CALL) centre & listen to your boring AIRTEL music which blares away like a crow in your ears for a minimum of 30 minutes for each call.. then you WARN the customer that YOU WILL RECORD THE CALL..& suddenly..everyone forgets to pick up the call..i think they get too tired everyday by PLAYING THE LOUD MUSIC & go off to SLEEP when a customer calls..This is my second week in Bangalore & you guys dont seem to care.. I HAVE A GREAT IDEA.. I will drag you to court & make sure YOU BECOME A NATIONAL SHAME .. I expect immediate revert on my complaint from AIRTEL's end & want my connection to be reinstated with immediate effect before 12 noon.
Abhay
09740811200
Customer Id:3001396059
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