Airtel DTH
Customer ID online registration - very urgent

My customer ID is 3000233090

I want to immediately recharge/top up my account online and addon few packages and movies to my account as well.

For that purpose I tried to register on

https://ebpp.airtelworld.com/care/RetailUserRegistration/

but each time this message come.

‘We are unable to process your request. Please try again later. Regret the inconvenience.’

What is the reason that why this message comes again and again when I try to online register as New user?

Why your site does not allow new customer ID to register on your web site???

Please allow me to register online

https://ebpp.airtelworld.com/care/RetailUserRegistration/

with immediate effect so that I may recharge my account with new add online in my account section.

Finally my above Customer ID does not appear on my set top box? What is the reason? Please show ID on my box as well.

Thanks