I submitted my Information on Airtel website and then received a call from Airtel online sales partner Vriti. Executive on phone promised me with in 48 hours installation and activation.
And after I made my payment no one bothered to call me and update me. Finally I dropped E Mails to all contact us addresses of Airtel given online. Few days later I received a call that i need to provide my bank transaction details. I did that and then again no one bothered to update me.
Few days later again I got a mail that our servers were down so could not collect data and bla bla bla. He told me that i will receive a Email regarding activation details so please follow the steps.
I did receive email and called up on helpline and after waiting for 5-10 minutes of HOLD operator asked me for my customer ID which no one provided me and I asked him from where i need to get customer ID . He said call your dealer. Now the sales guys dont pick phones.
Now where do i go about it???
Airtel is no more a good service provider. With ever increasing customer list they have started acting as if customer doesnt matter.
Soon they will be worse than BSNL!
Sandeep
91-9899739905
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