Dear Reader,
Firstly i would suggest " Please donot fall in trap of Airtel DTH with the offers given by then to fish customers " They have a totally screwed up system of customer handling.
Due to change in my living rooms layout i had to relocate the DTH TV Set Top Box. I had request aitrel for the relocation on 10th July and i was assured that the same shall be done by 12th July 3:00 pm. When no one came to attend the same even at 6 :30 pm then i called up airtel again on 12th July. I was assured that a service engineer would visit my place then very next day i.e. on 12th July by 12 noon. When no one came to attend the same even at 6 :30 pm then i called up airtel again and spoke to a supervisor whose name, as informed me is Ravi Khendelwal. He assured me that my issue would definitely be resolved by 13th July by 12 noon. When no one came to attend the same even at 6 :30 pm then i called up airtel again, and the same commitment was given to me. Today on the 20th July my issue is still un resolved and i have called more than 25 times to Airtel. But sadly...
Nothing is done...
Regards
Arunava Pal
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