On February 4th, an Airtel DTH Cable operative has come to our house to familiarize us with the Airtel Cable DTH offers available. He has introduced us to the Airtel HD Dish TV option. He claimed that all one needs is a digital HD Set top box and one would get free access to all the HD channels provided by the airtel. We have asked him to confirm the same on which he said that he was pretty sure and that there would be no extra charge for the HD Channels that are provided. On that condition we have bought the plan.
A day after paying the money he said that now we have to pay about 16 rupees for every channel that we receive. Which means if we receive 20 channels (HD) then we have to pay about 320 apart from the plan that we have opted for (Super South Pack). He accepted that he claimed all HD channels will be free but he said that he was wrong and he will not do anything about it now.
When we asked the operator to take back the plan he rejected saying that nothing can be done as of now. When Pointed out to the problem he said that it was our mistake of not inquiring properly.
I hope that some action would be taken in this matter. I also warn all who are looking forward to take the DTH plans for Airtel and not to fall in the trap of the operatives who visit our homes with fastidious claims.
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