Dear Sir,
I am very much annoyed with the service I am getting from Airtel and looks like it is simply cheating.
Here are the sequence of events
1. On 3rd June, I called Airtel Customer Service and they said they have cancelled the order and I will get my money back with in 24 hours as a DD in my home address. So far nothing happened in this
2. On 7th I reached your Customer Support after almost trying 10 to 12 times (the phone was disconnected deliberately after saying hello). The person named Amit said it will be processed. When I asked him about the complaint number, he was not giving, after a lot of arguement I got the complaint number and was promised that it will be resolved by 12 noon today and somebody will call me
3. Today I got a call from your customer support and after a lot of arguement they confirmed me that they will look into this today and I will get the money back today EOD.
4. So far I have not got any update on the same, but got a sms that it is resolved and if I have any concern I need to call the numbe 900760013
5. When I called this number the person told me that he can't help me in this matter.
Request your kind help in getting this sorted out. I can be reachable @ 9748863745 incase any more information is required from my side.
Biraja
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