Hi Team,
I have brought Airtel DTH as My Customer ID is : 3006474811 Reg. Tel No. 9850416311.
I have log a case one week back with Airtel for bad reception due to which i am not able to watch the channel as it freezes video and audio.
I am really distraught to see the response & state of affairs of company Airtel particularly its DTH services.
First of all they are not bother to resolve the case and without any confirmation they close the case. If you ask the detail of the engineer who has close the case they will not provide you.
After that if you speak with the manager they will ask for time but same thing you will not get any resolution.
The Customer service agents are useless they will not help you at all.there favourte diagloue is "sir we are working on your service request and will get resolved today end of the day".
horrible service i have seen in my life is AIRTEL DTH. personally i recommend not to go for this from my experience.
Thanks,
Prafulla R.
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