I have purchase new connection using online payment option dated 8.10.2011 having customer ID 3008965330. The quality of Picture is very very poor. All channel are giving distorted pictures (Distortion & Little Boxes and snow)
I am using sony LCD TV 32BX320. I called service engineer so many times and also file a complaint at 12150 having complaint no. 12534574 - But no body visited my place. I called dealer, he told me that you have purchased though online, we will not give you service. Our duty is just to install the dish, Jahan se aapne purchase ki hai complaint bhi wahin karo. Today is 9.10. second day, I called customer care for refund, they are not ready. Know what to do.
My request is airtel that I need refund of my payment as quality of you dish is not good or up to the mark.
kamal kant
9896090013
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