Hi,
I am Amit and my Airtel DTH customer id is 3009321349... Reg Mobile No: 8082283058
I made the payment on 4th Nov around 1.00 pm through cash (executive), on the same day in evening around 5.00 pm i got a message from Airtel DTH that my installation will be done on 5th nov around 10.00 am...
On 5th Nov as usual no one shows up, I called Airtel customer service around 5.00 pm in the afternoon and was said that i'll have to wait for 48 hours after the payment...
I called up again on 6th nov and nobody is ready to take this problem and all of them tried to disconnect the call, One of the executive (trimurti) was trying to be rude and later he also disconnected.
All this time my temper was very calm taking to the customer service.
Now on 7th Nov i called up again and (bharti) executive took a complaint and now she says i'll have to wait for another 24 hours to get this complaint resolved..
What kind of Customer Service is this.?
They called me again and again during the time of the payment... once i made the payment nobody is bothered about the installation...
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