Services Not Activated.
Dear Sir,
I have purchased a LCD TV from Croma store in Crown plaza authorised dealer of comapny from Faridabad (Haryana), and i have got free airtel DTH HD along with it. Dealer Installed setup box and dish after 5 days of purchase and it is still not activated even as per dealer instructions I also get recharged my airtel DTH with Rs 750 but the DTH services are still not activated. For the same I also request Coustomer care to active my services and he assured me that the servies will be activated with in one hour but it was't activated. I am very upset and feels that i am got chaeted from the airtel dth. as my uncle purchased same LCD with same scheme on same date from same dealer he got every thing done on same day.
my customer ID is 3005175252
Dealer ID - AFBD02
Dealer name - Kailash
Kindly look in to the matter and take a propmt action to avoide any inconveince to any customer in future.
Thanks and regards
Neha Kataria
c/o Saurabh Kataria
Faridabad
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