I have taken Hathway Broadband (cust id 773236) which started on 12 July. The plan was of 512 kbps. So, the download speed should be around 45-55 kBps. But, the speed I get is around 6-10 kBps, and sometimes it is about 20-30 kBps. Only in the mornings and late nights I get good speed of 40-50 ...
Even though i have escalated my complaint to Hathway (Nodal Officer) with all relevant details which proves i have made the payment in advance but still they are asking me to pay it. I's very frustrating to see even Nodal Officer is unable to resolve this complaint which is being constantly ...
On 03rd July i called hathway So called customer service, I was connected to the IVR but was on hold for 35:20 min. I time it was connected to a executive my call got cut. I again called face the same problem. I got connect to an executive after almost 5-6 calls. I had problem with user Id and ...
I am using hathway services from past four months but from last month iam facing lot of problems the customer support team is very waste from last weak iam calling them but till now they did not resolve my issue i am not able to understand how did this people get license for runing the company very ...
"384kbps Unlimited" used to mean, when it was introduced 3 or 4 months back, "384kbps till 15GB; then 256kbps". This month, it has been redefined as "384kbps till 8GB; then 128kbps"! In neither case will anyone at Hathway tell you of these constraints; I wasted hours ...
I am a HATHWAY customer since last 10 months but they are very WORST service with USELESS customer support. If you call at night they will say we will resolve in morning, in morning they will tell our engineer will come after 10:30, Engineer will tell its a problem in line may be and he is not sure ...