I bought IFB washing machine (EXECUTIVE ELLITE) here in VARANASI, 3 years back, I encountered the problem after using it for about 13-14 months, the timer was not working, so during the washing period, the machine does not rotated, Since it was still under warranty, The faulty timer was replaced ...
I have purchased IFB washing machince - Senator and the same is still under AMC. On 1/2/09 the machine was producing noise while spinning henceI had complained to the call centre. Delhi. I had only delhi number with me as I shifted to Mumbai in June. While giving complaint I even gave my new ...
I live in navi mumbai & have an amc for my ifb machine. After several complaints the person visited us & said some parts need to be replaced. After waiting for several days no one turned up to correct the machine. I exchanged the same with a new ifb machine. As my machine was under amc ...
My IFB washing machine is under AMC. I am located in Noida. Repeated calls to the call center get the same stupid response that the complaint will be attended in 24 hrs. It's been more than a week and no service engineer has turned up. There is no higher authority with whom one can lodge complaint. ...
I am owning IFB make washing machine, for which I feel shame due to poor service under AMC at Chennai. Fisrt the call centre is not attending the calls. Even complaint is successfully made, service engineers are not attending. At last if the service engineer visits, they are not competent to ...
Inspite of repeated complains and remind, no one has attended to the complain and not responded. There have been times when the service center people don't even answer their phones, they keep ringing but no one bothers to pick up the phone. This sort of attitude towards consumer complains is not ...