Dear Sir, I, Anshul Vyas, am a resident of Thane (Maharashtra). I have been a customer of MTNL from past 12 years. I am extremely sorry to inform you about my experience regarding service from MTNL. I order for change of my broadband plan from Trib 200P to Unlimited 999 plan with docket number ...
I have subscribed for the night unlimited 256 - 2 mbps speed monthly package... but from the time i have got the connection my internet brwosing and downloading speed does not go more that 10-20 kbps, which is not even one fourth of the package... i have registered several verbal complaints on the ...
I face the following problems: - The technician did not arrive on the date promised. - The service was started after around 8-10 days of the decided date. - The costumer care service did not provide correct username and password. - They promise speed upto 256 kbps but we get no higher than 4-10 ...
After starting ADSL Router, all required lights are glowing but IP address rcvd is 10.117.2.234. Hence, we are not able to connect to internet. Previously I used to receive IP as 192.168.1.2. We have no clue what has gone wrong. I have been trying to contact MTNL 1504 since many days but cant reach ...
Since last week I am compalining about the triband problem, but no one is responding properly. They are sending us the billl but they are not taking any action against our complaint. Customer support is very poor. Versova telephone exchange's (telephone number 26741300) operator is very rood. she ...
Respected Sir, I Have Registered with MTNL Broadband and asked for a change of plan from Rs 199 to Rs 299 and my docket no is F5021808 when i inquired that plan is not changed (on 1504 Helpline) they gave me tel no 28690111which is out of services, The customer service is poor kindly guide me and ...